Store Help
Answers to the most common questions about drops, shipping, payments, order updates, and support.
The JRB Store releases limited designs through scheduled drops or private links.
Some drops are available publicly, while select releases are only shared through email alerts, YouTube Live shows, TikTok, and Instagram.
Once a drop closes or sells out, it may not return.
For active drop releases, orders typically ship within 3 to 7 business days after the order is made, unless otherwise stated on the product page.
In-stock releases may ship sooner.
Shipping times may vary during limited releases.
Yes. We offer free shipping on qualifying U.S. orders.
Shipping offers may vary by release or promotion.
Because our drops move quickly and many items are produced in limited quantities, orders usually cannot be changed or canceled once placed.
If you need help, contact us as soon as possible at support@thejrbstore.com.
Once a release sells out, it may be removed permanently.
Some sold-out pieces may later return through second chance drops.
The best way to stay updated is through social media platforms like Instagram, TikTok, X, and YouTube.
Once your order ships, tracking information will be sent to your email.
Please allow time for tracking updates to appear.
We accept major payment methods including:
Available options may vary at checkout.
The best way is to follow @jayraider_505 on Instagram, TikTok, and X.
Also subscribe to @justraidersbaby on YouTube and follow @justraidersbabypod on Instagram.
Drop alerts are often sent there first.
The JRB Store